Last updated: 3 September 2026
Room bookings
- Cancellations made more than 48 hours before the scheduled check-in time are eligible for a full refund of any advance paid.
- Cancellations made within 48 hours of check-in, or no-shows, may forfeit the advance payment or attract a one-night charge.
- Date changes are accommodated where possible, subject to room availability, and should be requested as early as possible.
Banquet & event bookings
- Banquet bookings require an advance amount to hold the date; this advance is generally non-refundable once the date is blocked, as it reserves the hall exclusively for you.
- Cancellations made well in advance of the event date (as agreed at the time of booking) may be eligible for a partial refund of amounts paid beyond the advance, at our discretion.
- Cancellations made close to the event date, or after catering/decor arrangements have been finalised, may not be eligible for a refund, as costs will already have been committed on your behalf.
- Rescheduling to an alternate available date is usually possible with sufficient notice, subject to hall availability — please speak with our banquet team as early as possible if your plans change.
How refunds are processed
Where a refund is due, it will be processed to the original mode of payment within 7–10 business days of the cancellation being confirmed in writing (email or WhatsApp) by our team.
Exceptions
In circumstances beyond either party's control (for example, government restrictions or force majeure events), we will work with you in good faith on rescheduling or an appropriate resolution.
How to cancel or reschedule
To cancel or reschedule a booking, please contact us as early as possible:
Phone: +91 97169 02275
WhatsApp: +91 97169 02275
Email: darshanplaza@gmail.com
This policy provides a general framework. Specific terms for your booking will also be confirmed in writing (email or message) at the time of reservation, and those specific terms will govern in case of any difference.